Returns & Exchanges
We stand by our gear with the SCARS Lifetime Guarantee, offering free returns and exchanges on all domestic orders within 30 days of delivery. Items must be in new, unused condition with original tags attached to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Select your preferred return method to generate a prepaid UPS shipping label or a printerless QR code for easy drop-off.
Pack Your Gear
Securely place your items in the original shipping box or a similar durable mailer, ensuring all original packaging is included.
Drop Off and Track
Hand your package to any authorized UPS location; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing